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Delivering Operational
Excellence

A Framework for How We Team Together

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Assess Your Workstream

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Assessing your Workstream

Assessing a workstream involves evaluating its performance, progress, and effectiveness in achieving its objectives and contributing to the overall success of a project or initiative. Here are steps to assess a workstream effectively:

 

1.    Define Key OKR’s: Start by clearly defining the objectives and key performance indicators (KPIs) for the workstream. These metrics should be specific, measurable, achievable, relevant, and time-bound (SMART), providing a clear benchmark for assessment.

2.    Gather Data and Intel: Collect relevant data and information to assess the performance and progress of the workstream. This may include project documentation, status reports, task completion rates, quality metrics, and feedback from stakeholders.

3.    Evaluate Deliverables and Outputs: Review the deliverables, outputs, and outcomes produced by the workstream to assess their quality, completeness, and alignment with project objectives. Evaluate whether deliverables were delivered on time, within budget, and according to specifications.

4.    Assess Resource Utilization: Evaluate the allocation and utilization of resources such as personnel, budget, technology, and equipment within the workstream. Assess whether resources were effectively deployed to support the workstream's activities and whether any adjustments are needed to optimize resource utilization.

5.    Review Risks and Blockers: Identify and assess risks, issues, and challenges that may impact the performance and progress of the workstream. Evaluate how risks were managed, mitigated, or resolved and assess whether any unresolved issues are affecting the workstream's ability to achieve its objectives.

6.    Acquire Stakeholder Feedback: Gather feedback from stakeholders, including team members, project sponsors, customers, and other relevant parties. Assess stakeholders' perceptions of the workstream's performance, communication, and responsiveness to their needs and expectations.

7.    Compare Actual Performance with Targets: Compare the actual performance and progress of the workstream against the predefined targets, milestones, and benchmarks. Identify any gaps or deviations from the planned trajectory and assess the root causes of these variances.

8.    Identify Areas for Improvement: Identify the strengths and successes of the workstream as well as areas for improvement. Highlight and prioritize best practices, lessons learned, and opportunities for enhancement that can be applied to future workstream activities.

9.    Develop Action Plans: Based on the assessment findings, develop action plans to address any identified gaps, risks, or issues and capitalize on opportunities for improvement. Assign responsibilities, set timelines, and allocate resources to implement the action plans effectively.

10.    Monitor and Adjust: Continuously monitor the performance and progress of the workstream over time, making adjustments and refinements as needed to stay on track. Regularly reassess the workstream's objectives, priorities, and strategies to ensure alignment with evolving project needs and organizational goals.

 

By implementing these steps, organizations can effectively assess the performance and progress of their workstreams, identify areas for improvement, and take proactive measures to optimize their contribution to project success.

Design Your Team

Designing a remote team involves creating a structure, processes, and practices that enable effective collaboration, communication, and productivity among team members who are geographically dispersed. Here are steps to design a remote team effectively:

 

1.    Define Roles and Responsibilities: Clearly define the roles, responsibilities, and expectations for each team member. Ensure that roles are well-defined, and there is clarity about who is responsible for what workstream activities, tasks and deliverables.

2.    Build Diverse and Complimentary Skills: Assemble a team with diverse and complimentary skill sets, backgrounds, and experiences that complement each other and cover the necessary expertise needed for the workstream, project or tasks at hand.

3.    Establish Clear Communication Channels: Set up communication channels and collaboration tools that facilitate seamless interaction and collaboration among team members. This may include video conferencing platforms, instant messaging apps, project management software.

4.    Develop Remote Work Policies: Establish remote work policies and guidelines that outline expectations for working hours, availability, communication norms, and response times. Clarify remote work etiquette, expectations for participation in meetings, and procedures for reporting progress.

5.    Implement Workstream Management Tools: Utilize project management tools and software to track tasks, milestones, and deadlines, and to allocate resources effectively. Ensure that all team members have access to these tools and are trained in using them.

6.    Provide Necessary Equipment and Resources: Ensure that team members have access to the necessary equipment, technology, and resources to perform their tasks effectively. This may include providing laptops, internet connectivity, software licenses, and any other tools required for remote work.

7.    Promote Team Building: Foster a sense of collaboration and team building among remote team members through virtual and in-person team-building activities, social events, and informal chats. Encourage regular interaction and collaboration to build trust and rapport among team members.

8.    Establish Clear Goals: Define clear goals, objectives, and milestones for the remote team to work towards. Ensure that team members understand the purpose of their work and how it contributes to the overall success of the project or organization.

9.    Provide Ongoing Coaching and Mentoring: Offer ongoing support, coaching, and feedback to remote team members to help them overcome challenges, develop their skills, and achieve their goals. Schedule regular check-ins and performance reviews to provide constructive feedback and address any issues or concerns.

10.    Encourage Work-Life Balance: Promote work-life balance and well-being among remote team members by encouraging breaks, setting realistic expectations for workload, and supporting flexible work arrangements. Respect boundaries between work and personal life to prevent burnout and ensure sustainable productivity.

 

By following these steps, organizations can design remote teams that are well-equipped, motivated, and empowered to collaborate effectively and achieve success in their projects and endeavors.

Intregrate Your Operations

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Integrated remote operational teams refer to groups of individuals who work together on a common project or objective, despite being geographically dispersed. These teams leverage technology and communication tools to collaborate effectively and achieve shared goals. Integration in this context refers to the seamless coordination and alignment of efforts among team members, regardless of their physical location.

 

Key characteristics of integrated remote operational teams include:

 

1.    Effective Communication: Integrated remote teams prioritize clear and frequent communication to ensure that team members stay connected, informed, engaged and aligned. They utilize various communication channels such as video conferencing, instant messaging, and email to facilitate discussions, share updates, and address challenges.

2.    Collaboration Tools: Integrated remote teams leverage collaboration tools and platforms to facilitate teamwork and streamline workflows. These tools may include project management software, document sharing platforms, version control systems, and virtual whiteboards.

3.    Shared Objectives: Team members in integrated remote teams have a shared understanding of the project goals, objectives, and priorities. They align their individual efforts with the broader team objectives, contributing to the overall success of the project, operations and business.

4.    Flexible Work Practices: Integrated remote teams embrace flexibility in work practices, recognizing that team members may be working across different time zones and schedules. They establish clear expectations regarding availability, deadlines, and communication norms, allowing team members to manage their work in a way that suits their individual, team, and stakeholder circumstances.

5.    Trust and Accountability: Trust is fundamental with integrated remote teams, as team members may not have the same level of visibility into each other's work compared to co-located teams. Team members trust each other to fulfill their responsibilities and meet deadlines, and they hold themselves and others accountable for their contributions and performance.

6.    Cultural Assimilation: Integrated remote teams often consist of individuals from diverse cultural backgrounds. Team members demonstrate cultural assimilation and awareness, respecting differences in communication styles, work norms, and time preferences.

7.    Regular Check-ins and Feedback: Integrated remote teams schedule regular check-ins feedback, and retrospective sessions to assess progress, address challenges, and provide support to team members as needed. These sessions foster collaboration, transparency, and continuous improvement within the team.

 

Overall, integrated remote operational teams are characterized by their ability to overcome geographical barriers and work together effectively towards common goals. By leveraging technology, communication, and collaboration tools, these teams harness the strengths of remote work while maintaining a cohesive and integrated approach to achieving shared objectives. 

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