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Future of Work

Updated: May 16

woman looking into the future of work in outsourcing.

In the next ten years, remote and hybrid work models will likely evolve significantly, influenced by technological advancements, changing employee expectations, and broader economic factors.

In discussions about the future of work, various CEOs from leading companies worldwide have shared their insights, reflecting their strategies and visions for adapting to evolving workplace dynamics. Here are some notable quotes from CEOs that encapsulate different aspects of the future of work:

  • Satya Nadella, CEO of Microsoft, "As COVID-19 impacts every aspect of our work and life, we have seen two years’ worth of digital transformation in two months. From remote teamwork and learning to sales and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help them adapt and stay open for business in a world of remote everything."

  • Ginni Rometty, Former CEO of IBM, "Hybrid work has become a new reality. It's important to consider how to sustain culture, manage workflows, and ensure employee well-being in hybrid models of work."

  • Marc Benioff, CEO of Salesforce, "The future of work is more personal, digital, flexible and sustainable. A new work-from-anywhere world is unfolding. This is our moment to reimagine business, education, and our lives."

Key Trends and Statistics

The following are some key trends for the future of work:

  1. Remote and Hybrid Work - According to a survey by Gartner, about 80% of company leaders plan to allow employees to work remotely at least part of the time after the pandemic, and 47% will enable employees to work remotely full-time. The COVID-19 pandemic accelerated the adoption of remote work, and many companies are now embracing hybrid models where employees split their time between home and the office. This trend may continue to evolve, offering greater flexibility and challenging traditional office-centric models.

  2. Technology and Automation - Research by McKinsey suggests that by 2030, up to 30% of the hours worked globally could be automated, and 375 million workers (14% of the global workforce) may need to switch occupational categories due to automation. Advances in artificial intelligence, robotics, and other technologies are expected to continue transforming industries. While automation may replace some jobs, it will also create new opportunities and demand for skills in tech-related fields.

  3. Gig Economy and Freelancing - The Freelancing in America survey by Upwork indicates that the freelance workforce has been growing three times faster than the overall U.S. workforce since 2014, with more than 57 million Americans freelancing as of the latest survey. The rise of the gig economy and freelancing will likely continue, offering more people the chance to work on a project basis across multiple industries. This could lead to more entrepreneurial opportunities but also bring job security and benefits challenges.

  4. Lifelong Learning & Reskilling - According to the World Economic Forum, 50% of employees will need reskilling by 2025 as technology adoption increases. Critical skills and competencies likely to be in high demand include problem-solving, critical thinking, innovation, and creativity. As technological change accelerates, continuous skill development will become more critical. Workers may need to learn lifelong to stay relevant or pivot to new careers.

  5. Corporate Sustainability - A global survey by HSBC noted that 86% of businesses feel a greater need to act sustainably since COVID-19, emphasizing the importance of sustainable practices in future business strategies. There's growing emphasis on sustainability and ethical business practices. Companies may increasingly be judged not just on their financial performance but also on their environmental and societal impact. This could lead to more roles focused on sustainability initiatives.

  6. Work-Life Balance - A study by Oracle and Workplace Intelligence found that 78% of the global workforce said the pandemic has negatively affected their mental health, indicating a need for better mental health support in work environments. There's an increasing focus on mental health and work-life balance, which could lead to more policies to reduce burnout and improve employee well-being.

  7. Diverse Talent and Teams - A McKinsey report shows that companies in the top quartile for talent diversity on executive teams were 25% more likely to have above-average profitability than companies in the fourth quartile, up from 21% in 2017 and 15% in 2014. Efforts to create more diverse and high-performing workplaces are expected to increase, influencing hiring practices, workplace culture, and leadership development.

  8. Decentralization of Work - According to a survey from the International Workplace Group, 85% of businesses confirm that greater location flexibility has increased productivity. Technological advancements might lead to more decentralized work environments where physical location becomes less relevant. This could encourage more global and diverse teams.

In summary, the future of work is set to be more flexible, technologically integrated and responsive to the needs of both businesses and workers.


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